Job Description:
About the Company:
Part of Hill and Smith Holdings Plc, based in Middlesbrough, Lionweld Kennedy are the recognised UK’s leading supplier of Safe, Sustainable Access solutions in Steel or GRP. We have a strong heritage of supporting multiple vertical sectors with products adaptable to the latest built environments and have a modern approach backed by 100 years of experience.
Why work for us:
We are in a strong position and have the investment and appetite for growth. As part of a FTSE 250 Plc with companies based worldwide. We are part of a strong and dynamic team delivering sustainable and innovative products and services.
The Person:
- Ability to work independently or as part of a team.
- Strong time management and prioritisation skills
- Well organised and punctual
- Excellent people/communication skills
- A ‘can-do’ attitude and a keenness for professional self-development
- A thirst to take on growing responsibilities and projects.
Position Description:
Responsible for leading the Sales Office function to deliver accurate, timely and commercially competitive quotation that support business objectives and drive sales growth.
Responsibilities:
Lead and support the Key Account Executive and Internal Sales teams, ensuring enquiries are reviewed, qualified, prioritised and quoted accurately.
- Support the Sales Manager in managing daily sales activity, team priorities, workload and follow up discipline.
- Oversee preparation of quotations in line with agreed commercial procedures, ready for the review and sign off from the Sales and Business Development Manager.
- Ensure all sales function/office policies and procedures continue to reflect current practice.
- Monitor and maintain adherence to sales office policies and procedures.
- Drive enquiry progression, quote conversion and pipeline discipline through regular review of open enquiries and quotations.
- Act as a key interface between sales, estimating, drawing office, projects, production, fulfilment and senior management.
- Maintain accurate estimating, enquiry, quotation and order data within ERP/SAP systems.
- Monitor sales and estimating KPIs, including quotation turnaround, conversion, pipeline movement and forecast accuracy.
- Provide coaching, guidance and practical support to team members on customer handling, commercial judgement and process discipline.
- Escalate blockers early and support cross functional resolution where customer outcomes, quotation timing or delivery commitments are at risk.
- Reviewing incentive applications from the sales team, to ensure all sales meet the required criteria, prior to payment.
Qualifications:
Relevant technical, engineering or commercial qualification (desirable).
Experience:
- Experience within engineering, manufacturing or industrial environments.
- Experience leading, supervising or supporting a team and managing competing priorities.
- Experience using enquiry, quotation, pipeline or order data to manage workload and improve performance
- Confident dealing with customers, internal stakeholders and cross functional escalations.
- Competent in ERP/SAP systems and Microsoft Office applications.
Position: Full Time with an immediate start
Hours of work: Mon- Thursday 9.00am -17.00pm, Friday 8.00am – 2.00pm
Salary: Negotiable depending on experience
Holidays: Full time – 25 days per year (Holiday year Jan – Dec) + 8 Bank holidays, Pro rata for part time.
Life Insurance: 3 times basic salary whilst in employment
Pension Scheme: Automatic enrolment if meet criteria, 5% Employee, 3% Employer. After 1 year in April – Age related up to max 6.5%.
Hill and Smith Share options scheme: When available and if applicable.
Employee Assistance Programme: Free to employees (Lifeworks)
Employee Engagement Platform offering discounts – (Rewards Gateway)
Free on-site parking.
Close proximity to Town Centre, bus & train stations
We welcome applicants from all sectors of the community, and we aim to recruit a diverse workforce that reflects the communities we serve.
All applicants will be asked to prove that they have the right to work in the UK.